What is the Myers Briggs Type Indicator? The Myers–Briggs Type Indicator (MBTI) is an introspective self-report questionnaire indicating differing psychological preferences in how people perceive the world and make decisions. The test attempts to assign four categories: introversion or extraversion, sensing or intuition, thinking or feeling, judging or perceiving. One letter from each category is […]

Introduction In the video below, Jeni Caguioa, Head of Global at FNF will introduce you to the IENM voices videos and provides some useful tips on how to make the most out of your e-learning programme. Welcome to the first module in Internationally Recruited Nurses Online. In this module you will be taking the Myers

Additional resources If you are interested in learning more about QI or undertaking further improvement work yourself, the following resources may be a useful place to start: Institute for Healthcare Improvement: QI ToolsA list of audio and video resources The Health Foundation: Quality improvement made simpleWhat everyone should know about health care quality improvement! NHS

By this stage, you have a clear idea of what you want to achieve and the beginnings of a plan for how to achieve it. You will have identified some ideas for changes to make and prioritised where to start with your first PDSA cycle. So, what now? You may recall that at the start

Change Ideas When you are starting an improvement project remember that it is important not to jump to solutions too quickly. This is why we take time to really understand what the problem is, what our aim might be and how we will know things have improved, rather than just changed. Then we can start

If like Sarah we have found something that we really want to improve, it can still be difficult to know how to get started. A really helpful approach is to use the Model for Improvement, a tool to help us systematically find and tackle problems so that we make the changes that will lead to

Sarah spots a problem Stop before you start Once you have identified a problem, it can be tempting to leap into action. But in quality improvement, we need to stop before we start and make sure we have really understood the problem we want to tackle… Using Observation You will see how Sarah used this

In this session, we are going to explore tools to help you influence individuals internal and external to your team. This will also help embed your quality improvement projects. It will also: Build on the learning from previous modules and sessions in this module Examine how to map and prioritise your stakeholders in order to

In this session, we are going to: Build on the work done in Module 3 around being assertive Examine how to have difficult conversations and manage conflict Explore active listening and the push/pull model of influencing Reflect on how you can test out some of these new behaviours at work and critically self-evaluate your developing

In this session, we are going to: Explore the concept of power and your personal authority Examine some of the theoretical ideas of emotional intelligence Assess your own EI Think of ways to experiment with these ideas in practice Reflect on these experiences using the Gibbs’ Reflective Cycle as a structure, and write about your